Terms and Conditions
Terms and conditions
- Delivery time starts from the moment of purchasing a product and consists of 7 business days.
- Products in stock will be sent after the payment is verified. Mail service is responsible for the goods during transportation.
- Please, open the package delivered under your order the moment you receive it. If any damage is revealed, make claims against mail service.
- We keep in touch with shipping company to avoid difficulties with the delivery process.
- Before purchasing an item, customer needs to provide a valid number on a credit/debit card and a right pin code.
- It is of high importance that you state the correct shipping information so we can avoid further difficulties.
- Online Gallery Gogyaart.com provides a possibility to refund your money, if due to some reason, your purchased art work will be delivered damaged or if it will be lost. We will refund your money in 10 business days after the returned parcel reaches the gallery. This offer is valid only when you receive the purchased good and find the damage or if it will be lost. Please note, that the receiver must immediately report the damage to the shipping company and to the sender.
- If a customer wants to cancel the order, but a painting has been already sent, he/she may return it within 15 days, from the day the item gets delivered to the customer, paying transportation and operational expenses (please, contact us at Email)
- The parcel is your responsibility until it reaches us. For your own protection, we recommend to send the parcel using a delivery service that insures you for the value of the product.